Dealing with conflict and difficult people can take up a lot of our time not to mention the physical and emotional toll. In this module you will gain practical tools, skills and strategies to fast track to cognitive versus being emotional with the situation. Learn how to separate the person from the behaviour and get down to the facts of the actual situation at hand. Re-frame the fear and discomfort of "confrontation" to a new understanding, where you can move forward with a plan of action for the best outcomes.
Module 1 | Managing Conflict, Difficult People and Situations | |
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Unit 1 | Now for the PowerWeek Module: Managing Conflict, Difficult People and Situations | |
Unit 2 | DAY 1 - Managing Conflict, Difficult People and Situations | |
Unit 3 | Day 1 Completion to progress to Day 2 - Managing Conflict | |
Unit 4 | DAY 2 - Managing Conflict, Difficult People and Situations | |
Unit 5 | Day 2 Completion - Managing Conflict | |
Unit 6 | DAY 3 - Managing Conflict, Difficult People and Situations | |
Unit 7 | Day 3 Completion - Managing Conflict | |
Unit 8 | DAY 4 - Managing Conflict, Difficult People and Situations | |
Unit 9 | Day 4 Completion - Managing Conflict | |
Unit 10 | DAY 5 - Managing Conflict, Difficult People and Situations | |
Unit 11 | Day 5 Completion - Managing Conflict | |
Unit 12 | DAY 6 - Managing Conflict, Difficult People and Situations | |
Unit 13 | Day 6 Completion - Managing Conflict | |
Unit 14 | DAY 7 - Managing Conflict, Difficult People and Situations |